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Remain true to and champion the Company's Core Values and Code of Conduct. Safety First Safety shall remain the highest priority at all times. Be an active advocate of, and participant in, the HMS Safety Culture. Consider reliability and efficiency with regard to Company operations. Monitor river, vessel, and passengers to endure safety during ferry operation. Participate
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Follow safety procedures to ensure the protection of passengers, crew, and the vessel Participate in routine safety & emergency preparedness drills Welcome guests on the vessel with the highest level of customer service Handle lines to moor vessels to pier Stand look out watch in ships bow, stern, or bridge to look for obstructions in a ships path Assist with general main
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Receive, handle, and store all food and supplies. This includes temperature control and documentation on frozen and refrigerated product, rotating perishable product, labeling and dating specific items, and maintaining zoning as required. Confirm deliveries are complete and are invoiced accurately. This includes returning unacceptable or incorrect product and communicatin
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Oversee Pier Sales Agents and be prepared to troubleshoot problems, train staff when needed, and enforce policies Enter new reservations accurately and thoroughly Process payments in a timely manner in following company procedures Successful proper cash handling and maintaining of all monies in the ticket booth including deposits Maintaining sales and accounting documents
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Provide exceptional hospitality to guests and coworkers as prescribed in our RESPECT service system Accurately follow recipes for all beverages; must have thorough knowledge of all beverage offerings and prices Engage guests in friendly conversation while underway, volunteering information on sights, and suggesting items from beverage and concession men. Set up and break
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Responsible for completing tasks delegated by Concession Vessel Manager such as stocking/re stocking and cleaning. Responsible for assisting with the set up and closing of the vessel concession each business day. Responsible for assisting in maintaining a sanitary environment and equipment each business day. Responsible for adhering to all company policies such as uniform
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Provide exceptional hospitality to guests and coworkers as prescribed in The Respect Service System. Follow safety procedures in order to ensure the protection of passengers and vessel. Participate in routine safety drills to prepare for major incidents. Handle lines to moor vessels to pier. Stand watch in ships' bows, sterns, or bridge wings in order to look for obstruct
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Under the direction of Port Engineer and/or Marine Mechanic Maintenance and repair of vessel systems, and troubleshooting as needed, ie... Daily Engine Checks on all Vessels Routine Checks of all Kitchen Equipment Routine Maintenance of all Onboard Equipment Repair of any Defective Equipment Assist Vendors to Facilitate Repairs Implementation of Preventative Maintenance P
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Boston Harbor City Cruises is seeking Deckhands, Captains and Marine Engineers for Salem, Lynn and Winthrop operations. About You This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System. About the Opportunity Boston Harbor City Cruises is currently looking for energetic, guest minded professionals with both recent and relevant experienc
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Provide high level, personalized service to guests in a fine dining setting Take orders, answer questions, and make recommendations about our menu offerings Serve food and beverages promptly and accurately, following proper fine dining etiquette Anticipate and fulfill guests' needs, ensuring a memorable dining experience Collaborate with kitchen and bar staff to ensure ti
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Assist in food preparation and cooking under the guidance of experienced chefs Maintain cleanliness and organization in the kitchen Collaborate with team members to ensure smooth kitchen operations Assist in expediting food orders and delivering dishes in a timely manner Willingness to take direction and learn from experienced chefs Follow all food safety and sanitation g
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Assist in food preparation and cooking under the guidance of experienced chefs Maintain cleanliness and organization in the kitchen Collaborate with team members to ensure smooth kitchen operations Assist in expediting food orders and delivering dishes in a timely manner Willingness to take direction and learn from experienced chefs Follow all food safety and sanitation g
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Supports the Vice President of Public Affairs and the Community Relations Associate with the in person implementation of a high touch community relations and public outreach strategy at NYC Ferry. As directed, conduct in person canvassing of local neighborhoods, including door to door small business outreach, general canvassing of areas near current or future landings, an
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Safe, and proper boat handling of 'twin screw' vessels ranging from 120' up to 192' feet, while adhering to all Coast Guard rules and regulations. Ongoing crew management, training, and drilling. Strong focus on safety, and the ability to communicate best practices to passengers and crew by conducting ongoing safety drills as required. Strong focus on customer service. Ve
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Provide exceptional hospitality to guests and coworkers as prescribed in our RESPECT service system Follow safety procedures in order to ensure the protection of passengers and vessel Participate in routine safety drills to prepare for major incidents Handle lines to moor vessels to pier Stand watch in ships' bows, sterns, or bridge wings in order to look for obstructions
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