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Merchant Services Consultant (Remote - WA, ID, OR, CA)
Job Description
More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past five years.
With more than $16 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.
As a Merchant Services Consultant you will develop new merchant services accounts through relationships with Branches, Business Banking, Business Client Management, Treasury Management and Commercial Banking . Drive conversion of referrals to active accounts by supporting partner sales efforts and by directly contacting merchant prospects. Provide day-to-day support of the Bank's Merchant Services business.
In this role you will have the opportunity to:- Responsible for following up on referrals provided by Branches, Business Banking, Business Client Management, Treasury Management, and Commercial Banking. Sell the Bank's Merchant Services program and accurately setup new merchants.
- Develop and maintain relationship with existing merchants, branch staff, and other bank partners. Provide branch support by explaining program details, providing technical assistance and answering questions.
- Prepare pricing comparisons for potential merchants and existing merchants with pricing concerns.
- Responsible for troubleshooting and resolving a variety of merchant services issues.
- Responsible for identifying risk levels of potential merchants and finding for ways to support approval of higher risk merchants.
- Responsible for complying with policies, procedures, security requirements, and government regulations. Become a subject matter expert in PCI Compliance.
- H.S. Diploma: required (an equivalent combination of education and experience may be considered)
- 2 or more years of experience with merchant services and 2 years of sales experience required
- Possess an understanding and ability to sell merchant services, consumer and commercial credit cards, or financial services.
- Possess strong written and verbal communication, sales, business development, organization, time management, and negotiation skills.
- Ability to develop and advance new business via phone/email and the ability to prospect lead lists for new business.
- Proficient in MS Office products, including Word and Excel.
- Knowledge of federal and state laws and regulations relating to merchant services.
- Targeted starting compensation range is based on location and experience: $19.60 - $25.82 hourly
- Incentive and commission compensation may be awarded for eligible roles
- Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life
- Paid vacation time, sick time, personal days, paid volunteer time and 11 company paid holidays
- 401k (up to 4% match with immediate vesting)
- Tuition reimbursement
Please take time to review Banner Bank's Consent & Privacy notice before applying.
Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.
Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.
Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
2+ years
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