Manage the daily operation of the Residential, Multi-Tenant Sales department to meet and exceed budgeted sales goals.

• Actively and consistently support all efforts to simplify and enhance the customer experience
• Responsible for meeting and exceeding budgeted sales goals and yield targets Supervise all Multi-Tenant Sales staff.
• Monitor the payroll process and ensure that all commissions are calculated properly
• Recruit, interview, hire, train and guide Multi-Tenant Sales staff and service partners.
• Support of Multi-Tenant Sales team will consist of approximately 80% office work and 20% field work
• Communicate with sales staff all current market offers and ensure sales staff compliance with offer use and strategy.
• Communicate and manage leads while monitoring territory assignments for all Multi-Tenant personnel
• Handle employee relations issues, including performance appraisals, coaching, safety training, etc
• Perform other duties as requested by supervisor

Required Skills/Abilities and Knowledge

• Ability to read, write, speak and understand English
• Valid drivers license, satisfactory driving record within Company required standards and auto insurance

Required Education

• Bachelors degree in business or marketing, or equivalent experience required

Required Related Work Experience and Number of Years

• Sales experience - 2+
• Sales management experience - 2+
• Telecommunications and cable industry experience preferred

Preferred Skills/Abilities and Knowledge

• Knowledge of Company products and services preferred

Working Conditions

• Office environment, with occasional field support Travel as required

Physical Requirements

• Vision ability close vision, peripheral vision, and ability to adjust focus

Mental Requirements

• Ability to communicate orally and in writing in a clear and straightforward manner
• Ability to manage and motivate others
• Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)

EOE

Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability

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