Orrick currently has an excellent opportunity for a Senior Manager of Business Development Operations, Technology and Data Management. This position could be based in any of our U.S. offices (Austin; Chicago; Boston; Houston; Los Angeles; New York; Menlo Park; Orange County; Portland; Sacramento; San Francisco; Santa Monica; Seattle; Washington DC; or Wheeling, WV) with consideration given for 100% remote US locations.

The Objective. As the Senior Manager of Business Development Operations, Technology and Data Management, you will build a business development function that supports our lawyers in solving our clients' needs of the future.

What will I do? Working closely with the firm's Managing Partner for Strategic Alignment, Chief Marketing Officer, Digital Marketing Director and other business partners, you'll take on this new role and help us transform our business development function to focus on operational excellence and important tech and data management initiatives that directly support firm business development and client relationship strategy. You will bring a relentless focus on operational improvement and innovation to all you do.

How will I spend my time? You will spend most of your time on these responsibilities:

Project Management Intake and Tracking

Lead project intake and management tracking as well as task, resource and workflow management and distribution for shared services support personnel.
• Monitor operational flow, including prioritizing workload and the timely resolution of escalations.
• Develop and manage processes and best practices for analytics and reporting on project management details and statistics, including ROI.

Business Development Planning and Budgeting Process

• Develop and manage processes for the creation of thoughtful and detailed business development plans and budgets, appropriate tracking and communication about spend.

Client CLE Program Management

• Oversee creation and provision of CLE library to engage clients.

Experience and Knowledge Management Optimization

• Develop and oversee experience and knowledge management systems.
• Collaborate with business partners to support the expansion of data management strategies.

Time Management Optimization

• Develop and drive an action plan to implement the time recording system into the department.
• Develop and manage processes and best practices for analytics and reporting on time entry.

Centralized MarTech Strategy

• Play a leading role in assessing, piloting and leveraging evolving technology.
• Supervise the use of responsible AI, including reviewing automation opportunities, testing AI output and operationalizing the tool.

Data Team Management

• Manage the team of data analysts to optimize how we leverage and glean insights from our data.
• Oversee data reporting needs to capitalize on market trends and business generation opportunities.

Process Improvement

• Continuously identify inefficiencies and collaborate with business partners to implement improved tech, people and process solutions.
• Collaborate and Interface with the Digital transformation team, Innovation, Digital Marketing and IT teams on the development and implementation of any new tools, systems or processes for the department.
• Lead the Shared Services team in improving the quality and consistency of deliverables in measurable ways.
• Develop training to facilitate continuing education on new tools, systems, processes and best practices.

Coordination and Communication

• Effectively communicate firm strategy and the practical application to the business development team.
• Facilitate effective communication within department and with other business partners.
• Foster a culture of collaboration and cross-functional teamwork.
• Coordinate and lead regular team meetings to enhance communication and alignment.
• Provide regular updates on project status to leadership.

Position Qualifications:

• 7+ years experience in law firm, legal services, or professional services marketing
• Minimum of a Bachelor's degree - MBA preferred. Legal Operations experience preferred.
• Absolute trustworthiness, confidentiality, and discretion.
• Demonstrated superb, consistent judgement.
• Exceptional project management skills, including the ability to manage multiple priorities and deadlines with a high degree of detail and accuracy.
• Outstanding communication skills, both written and verbal, with the ability to build relationships with internal and external stakeholders.
• Strategic thinker with the ability to anticipate needs, identify opportunities, and drive initiatives to completion. Strong problem-solving skills.
• A collaborative and team-oriented mindset, with the ability to work effectively a dynamic, results-driven environment.
• A passion for challenging the status quo, a hunger for greatness, and an unwavering commitment to achieving extraordinary results.
• A good listener with a growth mindset and proven ability to adapt quickly to change and exhibit a high degree of flexibility.
• Self-confident without being self-important, intellectually curious, thoughtful, considerate, and decent. A disdain for organizational politics, gamesmanship, and positioning.
• Ability to travel as needed.

Who is Orrick? Orrick is a global law firm focused on serving the technology & innovation, energy & infrastructure and finance sectors. Founded more than 150 years ago in San Francisco, Orrick today has offices in 25+ markets worldwide. We are recognized worldwide for delivering the highest-quality legal advice through our diverse teams and for our culture of innovation and collaboration. Financial Times selected Orrick as the Most Digital Firm of 2020, and in the past five years, the Most Innovative Law Firm of the Year three times and runner-up twice. For the ninth year in a row, Fortune named Orrick to its 2024 list of the 100 Best Companies to Work For. Learn more about our awesome employee experience here: Fortune 100 Great Place To Work certified company*.

Compensation and Benefits

The expected salary range for this position is:

• California Major Markets* $139,000 - $195,000
• New York City $154,000 - $195,000
• National $129,000 - $165,000

* California Major Markets includes San Francisco, Silicon Valley, Los Angeles, Orange County, Santa Monica. All other California locations fall within National range.

Orrick is committed to providing a comprehensive, competitive, and thoughtful total compensation package to our attorneys and staff, wherever they work. This compensation and benefits information is based on the Orrick's estimate as of the date of publication and may be modified in the future. The level of pay within the range will depend on a variety of job-related factors that may include, but not limited to, qualifications, relevant experience or education, particular skills or expertise, geography. Other compensation may include an annual discretionary merit bonus, which would be determined by Firm and individual performance.

We offer a full range of elective health benefits including medical, dental, vision and life insurances; robust mental well-being benefits; child, family, elder, and pet care benefits; short- and long-term disability benefits; a health savings account (w/applicable medical plan), flexible spending accounts, long-term care insurance, and a 401K program. This role is eligible to employees will receive compensated time off through our Flexible Time Off program, generous Parental leave benefits, and paid holidays.

Please visit www.orrick.com for more information about the firm.

How to Apply: If you are searching for a chance to create an impact, you have a little grit and you love working with a team, we want to talk with you. To submit your resume and cover letter for this position, please visit our Staff and Paralegal Opportunities Listings at www.orrick.com/Careers. Orrick accepts applications for this position on an ongoing basis, until filled.

We are an Equal Opportunity Employer.

Consistent with the SF Fair Chance Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration.

Qualified applicants with criminal histories will be considered for the position in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.

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