|   |
|
SUMMARY:
The Branch Office Manager is responsible for the supervision of the service, claims, and administrative staff, ensuring complete customer satisfaction, as well as planning/organizing workflow and monitoring performance standards. The Branch Office Manager will be responsible for assisting in the production of new and renewal accounts, in keeping with agency and individual producer goals, as well as assisting clients with service and sales needs, making changes to existing accounts, meeting service and sales delivery standards, and performing essential functions to achieve the quality service and sales standards developed by the agency. The Branch Office Manager will assist the Producer(s), as needed, in handling and processing new and renewal commercial business and maintaining high service standards.
ESSENTIAL FUNCTIONS:
Staff Supervision
Account Management
ADDITIONAL RESPONSIBILITIES:
This job description is intended to describe the level of work required of the person performing the position. Essential functions are outlined; however, other duties may be assigned, as needs arise, or as necessary to support the essential functions. Specific performance objectives may be developed each year to measure the performance of the tasks and functions listed in this job description.
KNOWLEDGE, SKILLS, AND ABILITIES:
QUALIFICATIONS:
WORKING CONDITIONS AND REASONABLE ACCOMMODATIONS:
Compensation and Benefits
The expected base compensation for this role is $68,006 to $118,172.The base compensation offered will be determined on a case-by-case basis accounting for the applicant's experience, skills, certifications, education, and location. In addition to the base compensation, this position may be eligible for additional performance-based incentive compensation which can be discussed during the interview process. In addition to compensation, INSURICA offers a competitive total awards package including health and welfare benefits, paid time off, volunteer time off, tuition assistance, 401(k), and employee assistance plans. Thanks to our colleagues, INSURICA also provides an award-winning culture, being named the Best Independent Agency to Work for in America by Insurance Journal in 2022.