Under the direction of the Call Center Manager, the Call Center Supervisor is responsible for direct supervision of the Call Center Staff and collaborates with Call Center leadership to guide and support departmental needs. In addition, this position is responsible for assisting in recruitment, hiring, training, development and retention of staff. Providence caregivers ar

As a member of the Medicare Advantage Operations team, the Medicare Advantage Enrollment Representative plays a crucial role in the enrollment process by reviewing and submitting enrollment requests. This position requires meticulous attention to detail to ensure the accuracy and timeliness of acknowledgment notices sent to members. The ideal candidate will possess excell

Accessible Services Representative (Seasonal), LA Memorial Coliseum Auxiliary Services Auxiliary Services Los Angeles, California Please review the page for more details regarding your rights and obligations as a job candidate. USC Auxiliary Services , one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000

The Customer Care Specialist is a dynamic customer service role that encompasses all aspects of frontline application, technical, and infrastructure support along with the respective escalation pathways. There are multiple customer entry points to UCLA Health IT Customer Care ranging from phone, face to face, email, self service ticketing, chat, messaging, and text. The C

Reporting to the Facilities Supervisor, responsible for greeting, assisting, and directing visitors, patients and other hospital callers in a prompt and courteous manner. Answer and direct all incoming and departmental calls. Providence caregivers are not simply valued they're invaluable. Join our team at Providence Tarzana Medical Center and thrive in our culture of pati

The Patient Advocate supports and assists patients and families across the UCLA Health System. Listens with empathy and caring, then researches, problems solves and advocates, ensuring that patients are assured that their concerns are addressed. When handling volatile, sensitive or politically charged situations, the Patient Advocate exercises judgment, diplomacy and an i

The Customer Care Specialist is a dynamic customer service role that encompasses all aspects of frontline application, technical, and infrastructure support along with the respective escalation pathways. There are multiple customer entry points to UCLA Health IT Customer Care ranging from phone, face to face, email, self service ticketing, chat, messaging, and text. The C

Take on a key leadership role within a world class, award winning health care leader. Deliver strategic direction that enables excellent patient experiences. Take your professional expertise to the next level. UCan do all this and more at UCLA Health. In this high profile position, you will plan, organize, and manage the operational management for all inpatient, emergency

The Workforce Analyst will support the Patient Communication Center by making data related real time decisions to alleviate impacts to Service Level and Performance goals. This requires strong analytical skills, timely communication, a sense of urgency and reliability in order to maintain visibility on an average of 1250 calls per hour, patterns and adherence trends. This

Patient Access Liaison II Access Center Full Time 8 Hour Days (Non Exempt) (Union) Keck Medicine of USC Hospital Alhambra, California Serves as primary point of contact for access to USC academic medical centers and USC Health Sciences Campus. Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web based communications using a

Patient Access Liaison, Lead Access Center Full Time 8 Hour Days (Non Exempt) (Union) Keck Medicine of USC Hospital Alhambra, California Serves as primary point of contact for access to USC academic medical centers and USC Health Sciences Campus. Under the direction of the Access Center Leadership, the Lead will serve as the point of contact for the team members, includin

Customer Service Representative (Seasonal), LA Memorial Coliseum Auxiliary Services Auxiliary Services Los Angeles, California Please review the page for more details regarding your rights and obligations as a job candidate. USC Auxiliary Services , one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 stu

Patient Access Liaison II Access Center Full Time 8 Hour Days (Non Exempt) (Union) Keck Medicine of USC Hospital Alhambra, California Serves as primary point of contact for access to USC academic medical centers and USC Health Sciences Campus. Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web based communications using a

Patient Access Liaison II Access Center Full Time 8 Hour Days (Non Exempt) (Union) Keck Medicine of USC Hospital Alhambra, California Serves as primary point of contact for access to USC academic medical centers and USC Health Sciences Campus. Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web based communications using a

Customer Service Supervisor, USC Housing (12 Month Fixed Term) Auxiliary Services Auxiliary Services Los Angeles, California Please review the page for more details regarding your rights and obligations as a job candidate. USC Auxiliary Services , one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 stude